Hopefully you’ve seen why I run DigitalJen, and if you explore this site a bit more you’ll find out some more about who I am and what I do. This page answers the ‘how’ question – what happens if you choose me to work with you – how does it work and how do we make things happen?
If we’re going to work well together, I need to understand you and your business. At the beginning, this generally involves me asking lots of questions and making copious notes – or creating a mind map/diagram of what’s important to you and the project we’re working on. I try to offer a package of services that will meet multiple needs so you don’t have to explain this to lots of people – I spend the time with you, learn about your brand, what your ‘why’ is and what’s important to you.
By spending this time together at the beginning, I have the foundations to work on – and hopefully we’ll have built enough of a relationship that if I create something that you really don’t like (and it happens, especially on website design work) that we can resolve the issues quickly and easily.
If you want me to train you on how to use your website, social media or something else, it’s a case of getting a date in the diary and finding a venue that suits us both. If it’s your kitchen table, my office, a shared office space or a coffee shop, as long as we can work there and get online reliably that’s great. I’m happy to travel in and around St Albans/Hemel Hempstead/Watford/Harpenden/Wheathampstead/Welwyn Garden City but will charge milage for venues further afield.
If you want me to teach you how to get your camera off auto it will be a case of pencilling in a date, hoping for fine weather and finding a venue suitable for the photography you want to do.
I carry out the majority of my technical work from my small office in St Albans. Most of my clients just want me to get on with this – if you want to know more of the ‘how’ for the technical wizardry, please ask!
If you’re running a small business, you don’t always have the funds, or the work, to employ someone full or part time. DigitalJen offers you flexibility – if you need help for a couple of days, that’s fine – as long as you tell me which days you want me in advance!
I make no secret of the fact I’m a working mum and sometimes that throws unexpected complications into my working day. I’m usually working from around 9.15am-3pm during the week. You may well get emails from me during the evenings and at weekends too – I try and juggle in as much working time as I can but it is unpredictable.
I tend not to work as much during the school holidays and my timings become more erratic – but if there’s something you need me to do, and you’ve told me in advance that’s fine. I plan ahead and make things happen – because in a small business, some things do need to be done immediately – I get that. I have the software to schedule social media well in advance so that’s not an issue.
The DigitalJen services aren’t fixed – they’re flexible to suit your business and your working style. By working together with my clients we’ve hit targets, met deadlines and achieved what we’ve set out to do in a way that suits us all.
How much do the DigitalJen services cost?
Having a chat costs nothing – I want you to see if you think you can work with me (and vice versa!) and understand what you want to achieve.
From there, I’ll price each job individually – every business is different and every project has different requirements when it comes to skills and time. It’s a bit like a pick & mix – we have to work out what you need before we price it! However, as a very rough guide:
A basic 4 or 5 page WordPress website set up and ready for you to input content will be in the region of £350.
Additional chargeable services include inputting content, writing content, SEO, sourcing images, maintenance, adding additional pages, web shops – and more.
For photography, it depends on when, where and what you want shooting. I will charge my time for the shoot and for editing time. Some clients then buy the odd image, some buy a complete set. Prices vary depending on whether you want to buy the copyright for the images.
From £35 per hour
This is calculated on the number of posts you want me to write for which platforms – how you want us to help you tell your story. Discounts offered for long term contracts.
Resolution of hacking issues on WordPress – prices start at £100
WordPress Maintenance & Upgrades
Our page dedicated to all things WordPress will take you through what we can offer and our maintenance and upgrade packages